Privacy Policy

We collect information you provide directly to us, such as when you: • Create an account or place an order • Subscribe to our newsletter • Contact us for inquiries or support • Participate in workshops or events This information may include your name, email address, phone number, delivery address, and payment information.

We use the information we collect to: • Process and fulfill your orders • Send you order confirmations and delivery updates • Respond to your comments and questions • Send promotional communications (with your consent) • Improve our products and services • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With service providers who assist in our operations (payment processors, delivery partners) • When required by law or to protect our rights • With your explicit consent

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Under GDPR and Portuguese data protection laws, you have the right to: • Access your personal data • Correct inaccurate data • Request deletion of your data • Object to processing of your data • Data portability • Withdraw consent at any time To exercise these rights, please contact us at hello@floresisland.pt

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

If you have any questions about this Privacy Policy, please contact us: Flores Island, Lda. Email: hello@floresisland.pt Phone: (+351) 929 056 863 Address: Praça Ilha do Faial 1, Arroios, Lisboa